Question 1

What can I do in my owner workspace?

Accepted Answer

Your private workspace lets you save basic business details, review homeowner inquiries submitted through your public form, and keep reusable follow-up message drafts together.

Question 2

How do homeowners send me an inquiry?

Accepted Answer

Share your workspace’s public inquiry form with homeowners. They can submit their name, email, optional phone number, project type, and project details. The submission is saved to your private lead list for you to review.

Question 3

Does submitting an inquiry send an email or create an account?

Accepted Answer

No. The form saves the homeowner’s details for you to review. It does not create a homeowner account or send an email.

Question 4

Can I save reusable follow-up templates?

Accepted Answer

Yes. You can save a draft with a name, subject line, and message, then return to it and make changes in your workspace. Saved templates are reusable drafts.

Question 5

Can RafterRelay monitor my email or send messages?

Accepted Answer

Not currently. Email monitoring and outbound sending remain unavailable until a compatible email connection exists. Saving a template does not send email or track lead activity.

Question 6

Does RafterRelay automatically follow up or book appointments?

Accepted Answer

The confirmed owner tools capture inquiries for your review and let you manage message drafts. They do not automatically send follow-ups or book appointments.

Clear answers for the owner side.

What owners ask

What owners ask

01What can I do in my owner workspace?

02How do homeowners send me an inquiry?

03Does submitting an inquiry send an email or create an account?

04Can I save reusable follow-up templates?

05Can RafterRelay monitor my email or send messages?

06Does RafterRelay automatically follow up or book appointments?